Website design for suspension and parts shops, built around finding the right part
Gitt’s Spring Company is a leaf spring and suspension shop in Auburn, WA, in business since 1981. This website makes it easy to browse parts and ask for the right one. Here is what Durays Dev built, and why.
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The Challenge
What most parts and repair shop websites get wrong
Customers do not know what to look for
Someone with a worn suspension may not know the part name. A site without a clear catalog leaves them guessing or calling.
Every price check needs a phone call
When a call is the only option, customers wait for opening hours and staff answer the same questions all day.
Experience is not shown
A shop with decades behind it should look like it. Many sites hide the history and the customer feedback that build trust.
What We Built
Every detail pointed at one goal: get the right part to the right customer
Product catalog by category
Parts are organized into eight categories, so customers can browse to what they need instead of guessing.
Simple request-a-part form
When a part is not on the page, a short form lets customers describe what they need and send the request in a minute.
Reviews and location
A customer reviews carousel and a map show real feedback and where to find the shop in Auburn, WA.
History and brands up front
The shop’s history since 1981 and the brands it works with are shown early on the page, so trust builds before the first call.
FAQ
Common questions about suspension and parts shop websites
What should a suspension or parts shop website include?
A browsable product catalog, a simple way to request a part, the shop’s location and hours, and proof of experience such as its history and customer reviews.
Does a request-a-part form replace phone calls?
No. It gives customers another way to ask, especially outside business hours, while the phone number stays easy to find for those who prefer to call.
Does the site work on a phone?
Yes. Drivers and fleet managers often search from the road or the yard, so the layout is built to read clearly and load quickly on any screen.
Does Durays Dev only build websites for auto repair and parts shops?
No. This site is one of several built for trades and local businesses, alongside moving companies, construction companies, and home service trades, each shaped around how that kind of customer finds and chooses a company.
Want a website like this for your shop?
Durays Dev builds clear, catalog-led websites for repair shops, parts sellers, and other trades, with a free concept before you commit.
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